---
title: "Software licenses and entitlements"
description: "View, add, and edit software license keys and entitlements on the Software tab of the customer profile editor, including SKU, activation code, and expiration date fields."
doc_type: reference
audience: merchant
sidebar_position: 13
# Provenance — do not edit by hand; used by re-run diffing and redirects.
confluence_page_id: "4187029508"
confluence_url: "https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/4187029508"
last_updated_in_confluence: "2026-05-21T14:42:40.447Z"
---
The Software tab in the customer profile editor lets you manage software license keys and entitlements tied to a customer's purchases. If you sell software products, this is where you view, add, and edit the license records associated with a customer.

## Viewing entitlements

The entitlements list displays all software licenses on the customer's record. Each entry shows the following details:

| **Field** | **Required** | **Description** |
| --- | --- | --- |
| Software SKU | Yes | The product SKU this license applies to. |
| Activation Code | No | The license key or activation code. |
| Activation Date | No | When the license was or should be activated. |
| Expiration Date | No | When the license expires. Leave blank for perpetual licenses. |

### Editing an entitlement

Select the **edit** button on an existing entitlement to update its fields. The same modal appears with the current values pre-filled.

### Deleting an entitlement

Select the **delete** button on an entitlement to remove it. You'll be prompted to confirm before the deletion proceeds.

:::info

Entitlements created automatically through product purchases include read-only Order ID, Item ID, and Item Description fields that link back to the originating order. Manually created entitlements don't have these fields.

:::

## Related pages

-   [Customers overview](./index.md) -- capabilities summary and page navigation
    
-   [Order and quote history](./order-and-quote-history.md) -- view orders that generated entitlements