---
title: "Searching and cloning orders"
description: "Search existing UltraCart orders by ID, email, company, or name, then clone one into a new order entry cart, optionally including line items and shipping method."
doc_type: how-to
audience: merchant
sidebar_position: 9
# Provenance — do not edit by hand; used by re-run diffing and redirects.
confluence_page_id: "4159799338"
confluence_url: "https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/4159799338"
last_updated_in_confluence: "2026-02-18T21:41:48.307Z"
---
You can search for existing orders and clone them into new order entry carts. This is useful when a customer wants to reorder something they've purchased before or when you need to create a similar order with minor modifications.

## Overview

Order search is accessed from **Order Entry > Search Orders** in the left navigation menu. From the results, you can view order details or clone an order into a new cart.

![Order search page](pathname:///confluence/4159799338/oe-search-orders.png)

## Searching for orders

Enter one or more search criteria and press Enter or select **Search**:

-   **Order ID** — the UltraCart order number
-   **Email** — the customer's email address
-   **Company** — the company name on the order
-   **First name** — the customer's first name
-   **Last name** — the customer's last name

At least one field is required. Results appear in a table showing the order ID, date, customer name, and email.

## Viewing order details

Select **Details** on any search result to open a modal displaying the full order details. This shows the complete order information as rendered by UltraCart, including items, addresses, shipping, payment, and totals.

Use this to verify you're looking at the right order before cloning.

## Cloning an order

Select **Clone** on a search result to create a new order based on that order. A dialog appears with two options:

-   **Include line items** (on by default) — copies the original order's items into the new cart
-   **Include shipping method** (on by default) — copies the original order's shipping method selection

Toggle either option off if you want to exclude that portion of the order. Select **Confirm** to create the clone.

UltraCart populates a new cart with the cloned data and navigates you to the create order screen. From there you can review the cloned order, make any changes, and process it as a new order.

:::tip

Cloning is especially useful for subscription-style reorders where the customer wants the same items shipped to the same address with the same shipping method.

:::

## Related pages

-   [Creating an order](./creating-an-order.md)
-   [Order templates](./order-templates.md)
-   [Order entry overview](./index.md)