Custom Domain & SSL Setup
Account: VITAG (Vitagen Labs)
Documented: June 28, 2026
Overview
Every new UltraCart StoreFront launches on a default .ultracartstore.com subdomain:
http://vitag.ultracartstore.com
This default URL has no HTTPS and uses UltraCart's branding in the address bar. Before going live, VITAG should point its own domain (e.g. www.vitagen.com) to the StoreFront. UltraCart automatically provisions an SSL certificate when a custom domain is added — no manual certificate upload is required.
Navigation path: StoreFronts → General → Change StoreFront Location button
| Mode | Label | Example URL | Use Case |
|---|---|---|---|
| Whole Website ⭐ Recommended | Your Site, Store & Checkout | www.vitagen.com | Full brand domain; UltraCart powers the entire website |
| Only Your Store | Your Store & Checkout | store.vitagen.com | Subdomain store; main site lives elsewhere (e.g. WordPress at vitagen.com) |
| Only Your Cart | Checkout Only | secure.vitagen.com | Cart/checkout only on a subdomain; store catalog on another platform |
Choosing the Right Mode for Vitagen Labs
| Scenario | Recommended Mode |
|---|
| Record Type | Purpose |
|---|---|
| CNAME | Points www.vitagen.com → UltraCart's hosting infrastructure |
| A Record (sometimes) | Required if CNAME on apex domain (vitagen.com) is not supported by registrar |
Where to Add DNS Records
Log in to the registrar where your domain is registered (e.g. GoDaddy, Namecheap, Google Domains, Cloudflare) and add the records exactly as shown in the UltraCart modal.
DNS propagation time: Changes typically take 15 minutes to 2 hours to propagate; full propagation can take up to 48 hours in rare cases.
Apex Domain Redirect (Recommended)
If using the Whole Website mode with www.vitagen.com, also configure an apex redirect at the registrar so that vitagen.com (without www) redirects to www.vitagen.com. Most registrars provide a URL redirect or "domain forwarding" option for this.
Step 6: SSL Certificate (Automatic)
Once DNS propagates and UltraCart detects the domain is resolving correctly, it automatically provisions an SSL certificate (Let's Encrypt) for the custom domain.
| Action | Who Does It |
|---|
| Resource | URL |
|---|---|
| StoreFront General (Change Location) | <https://secure.ultracart.com/merchant/storefront/storeFrontApp.do#edit/182861/general> |
| UltraCart StoreFronts Domain Help | <https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/storefronts-domain> |