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Reference

Introduction

The Item Editor is where you create and manage the products sold through your UltraCart storefront. Use it to configure core item details such as the item ID, title, pricing, shipping attributes, storefront assignment, inventory behavior, tags, and advanced options.

Navigate to:

Home → Items → Item Management

From the Item Management screen, you can:

  1. Open the Actions menu and select Add Item to create a new item

    image2024-8-14_10-45-6.png

  2. Click an existing Item ID or Kit ID hyperlink to edit that item:

    image-20260422-131634.png

Adding & Editing items

If you want to add or change an Item you can:

  1. click on

    Add+icon.png

    then select Add Item

  2. click on the hyperlinked Item ID/KitID to edit the existing Item or Kit

image2024-8-14_10-47-1.png

This will open the Item Editor which is where you configure or make changes to your Item.

View of the First Tab of the Item Editor

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The first tab of the Item Editor contains the majority of the core configuration fields for an item, including:

  • Item ID

  • Item image

  • Title

  • Description

  • Cost

  • Weight

  • Shipping details

  • Storefront assignment

Tip: Click the information icon next to a field name in UltraCart to view inline help for that field.

Required Fields

Only two fields are marked as required on the main item tab:

  1. Item ID

  2. Cost

However, in practice, you will usually want to configure at least the following:

  1. Item ID

  2. Title

  3. Cost

  4. Weight

Note: A weight of 0 causes the item to be treated as a non-shipping item, such as a service or digital item. A positive weight triggers shipping-related checkout behavior.

So let's take a look at each section of this tab of the item editor in more detail:

Top Section

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Item Editor Field Descriptions

Top section of Item tab

Field NameDescription
Item IDThe unique identifier for the item. This is a required field and is typically used internally as the product SKU or item code.
:::info
Please be aware of the following when configuring itemId's:
- May be between 2 - 20 characters
- No spaces (instead use hyphens or underscores)
- Valid characters are: Numbers, Lettters, Hyphens and Underscores
- Do Not Use "special characters" such as: !@#$%^&*()+/=\ as these are converted to escape characters when used in a URL.
:::
TitleThe customer-facing name of the item as it appears in the storefront and throughout the system.
Item ImageThe primary image associated with the item. This section displays the current image file, description, dimensions, and provides an option to edit or replace the image.
Extended DescriptionA longer product description used to provide detailed information about the item, such as features, benefits, materials, or usage details.
Internal MemoAn internal-use-only note field for staff reference. Content entered here is not intended for customer display.
CostThe base cost of the item. This is a required field and is generally used for margin, profitability, and internal accounting purposes.
TaxableIndicates whether the item is subject to tax. Enable this checkbox if the item should have tax applied during checkout.
Taxable CostThe portion of the item cost that should be considered taxable for cost-related tax calculations, when applicable.
Sale CostAn alternate cost value that can be used when the item is on sale or offered at a reduced internal cost.
MSRPThe Manufacturer’s Suggested Retail Price for the item. This can be used for reference or display purposes.
MAPThe Minimum Advertised Price for the item. This is typically used when a brand restricts the lowest publicly advertised price.
COGSCost of Goods Sold for the item. This value is used for financial reporting and profitability analysis.

Quickbooks Section

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info

QuickBooks Section in Item Editor

The QB section only appears in the item editor when you have turned on the UltraBooks feature in order to automate downloading of orders into Quickbooks.

*These configuration fields do not apply to the QuickBooks Online integration.

FieldDescription
CodeEnter the QuickBooks code associated with the UltraCart Item.
ClassEnter the QuickBooks Class for the Ultracart item.

Shipping section

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Shipping / Inventory

Field NameDescription
WeightThe shipping weight assigned to the item. This value is used in shipping calculations and carrier rate requests.
Weight UnitThe unit of measure for the item weight, such as pounds (LB).
Manufacturer NameThe name of the item manufacturer or brand.
Manufacturer SKUThe manufacturer’s own SKU or part number for the item.
LengthThe item package length used for dimensional shipping calculations.
WidthThe item package width used for dimensional shipping calculations.
HeightThe item package height used for dimensional shipping calculations.
Dimension UnitThe unit of measure for the item dimensions, such as inches (IN).
BarcodeA general barcode value for the item.
Barcode - UPC 11The 11-digit UPC barcode value, if applicable.
Barcode - UPC 12The 12-digit UPC barcode value, if applicable.
Barcode - GTIN 12The 12-digit GTIN barcode value, if applicable.
Barcode - GTIN 14The 14-digit GTIN barcode value, if applicable.
Track InventoryEnables inventory tracking for the item. When enabled, UltraCart tracks available stock quantities for the item.
Allow Back OrderAllows the item to be purchased when available inventory is insufficient, placing the item on backorder.
Field NameDescription
Assignments for [storefront host]Selects the StoreFront page or assignment rule for the item on the specified storefront host. Each storefront can have its own page assignment.
:::info
A separate drop-down list will appear for each of your configured storefront hosts.
:::
:::info
### Canonical Assignment
When an item has been assigned to more than on page within storefront, you will have an optional to choose which one is Canonical by selecting the appropriate checkbox.
*For more details regarding canonical links, see: Understanding Canonical Links
:::
:::info
Assignments for storefront: Use the ‘Custom URL’ to create ‘URL slugs' to improve SEO with easily readable URI’s.
:::
Add Assignment (+)Adds a new StoreFront assignment for the selected storefront host.
StoreFront PageDisplays the assigned StoreFront page path for the item, such as a category page or item listing page.
Edit StoreFront PageOpens the assigned StoreFront page for editing.
Open StoreFront PageOpens the assigned StoreFront page in a new window or tab for review.
Custom URLDefines a custom URL slug or path for the item on the assigned StoreFront page.
CanonicalMarks the assignment as the canonical page for the item when the item appears on multiple pages.
AssignmentDisplays how the item is assigned to the page, such as a manual assignment or a rule-based condition.
MultimediaAssociates page-specific multimedia with the assignment. This can be used to attach storefront-specific media assets.
Delete AssignmentRemoves the page assignment row from the storefront assignment table.
StoreFront ContentSection heading for storefront-specific content and metadata fields for the item.
storefrontSEODescriptionA storefront-specific SEO description field for the item.
storefrontSEOKeywordsA storefront-specific SEO keywords field for the item.
storefrontSEOTitleA storefront-specific SEO title field for the item.
Additional Product ImagesLets you upload and manage additional gallery images for the item beyond the primary image.
Upload ImageUploads an additional product image to the item gallery.
VideosAssociates video content with the item for storefront display.
Add VideoAdds a video entry to the item.
Remove VideoRemoves an attached video from the item.
InactiveMakes the item inactive for storefront use.
Exclude From SearchPrevents the item from appearing in storefront search results.
Exclude From SitemapPrevents the item from being included in the storefront sitemap.
Exclude From Top SellersPrevents the item from being included in top seller displays or calculations.
Custom Thank-You URLSpecifies a custom destination URL to send customers to after purchase of the item, when applicable.
Search Engine OptimizationSection heading for item page SEO settings.
Field NameDescription
ItemEnter in tags to associate with the item.
CustomerEnter tags to associate with customers that purchase the item
OrderEnter tags to associate with orders that contain the item.

Advanced section

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Field NameDescription
Exclude from CouponsCheck this box to exclude this item from coupon calculation. For example if a coupon requires a subtotal of $100 to count, this item would not count toward that total.
Exclude from Free PromotionThis item will not apply to a Free Item coupon.
Note: If no free promotional items are configured, this field will not appear in the item editor.
Exclude from LoyaltyIf checked, this item will not apply to loyalty program.
Generate Gift CertificateIf checked, and when purchased, UltraCart generates a gift certificate code for the amount of the item. See the Gift Certificates documentation for more details regarding gift certificates.
The gift certificate code is included in the order invoice.
Once there is one or more gift certificate codes generated for your UltraCart account, a new checkout field will appear on the options page of the checkout process titled "HAVE A GIFT CERTIFICATE?", with a subtext stating: "If your gift certificate does not cover the cost of your order, we will prompt you for additional information about the payment preference that you selected below."
NOTE: When selecting an item as a gift certificate item, you can optionally enter an expiration date in the field that appears titled "Gift Certificate Expiration (Days)"to the below the Gift Certificate checkbox.
Kit Component OnlyWhen checked, the item can only be added as part of a kit. The item can not be directly purchased.
No Realtime ChargeChecking this box will tell UltraCart that when this item is in a cart, to NOT charge the credit card. It will move the order, when completed, to your Accounts Receivable for handling.
Keep in mind that this action will occur even if there are other items in the cart that don't have this option checked.
One Per CustomerIf the ‘one per customer’ box is checked, UltraCart prevents the same customer from purchasing the product again by filtering on the email address and numeric parts of the street address and postal code.
If a previous order contains the email or numeric parts of the street address and postal code, the item is restricted from purchase in later orders.
:::info
### Note regarding One per Customer when using Test Credit cards
The setting for "One per Customer" does not apply to test orders. So if you are using a test credit card on an order this setting is bypassed. This is intended so that testing can take place without any roadblocks that would prevent the test order from being placed.
:::
One Line Per UnitIf checked, the item will appear as separate line items in the checkout/placed order record, once there are more than one unit in the cart/order.
Skip Receipt EmailNo receipt email will be sent to the customer when this item is purchased if this box is checked.
Skip Shipment EmailNo shipment notification will be sent to the customer if this item is purchased and this box is checked.
MinThe setting sets the minimum qty of the item that can be purchased. The default is 1.
MaxIf configured, sets the max qty of the item that can be placed into the cart for purchase. If a quantity higher than the configured MAX is placed into the cart, a message will be displayed and the qty will automatically be adjusted to the configured max.
MultipleIf configured, the item will only be able to be added to the cart in multiples of the amount entered.
Mix and Match Group
Realtime Pricing Provider
Parameters (Optional)
USPS Media Mail Product TypeCertain product types effect the calculation of the USPS (United States Postal Service) shipping costs. USPS offers special discounts to these special products.
In the menu provided, select one of three (3) special product types:
- Book/Software
- Music
- Editorial.
:::info
NOTE: The USPS "Media Mail" shipping method will not display at checkout if this option is not selected.
:::
UNSPSCWhat is the UNSPSC code? The United Nations Standard Products and Services Code [UNSPSC] is a coding system for goods and services. It enables buyers and sellers to describe goods and services in a common way without referring to any suppliers' in-house catalogue codes and descriptions.
For more information, see:
https://en.wikipedia.org/wiki/UNSPSC
https://www.unspsc.org/faqs
Recommend Replenishment AfterThe number of days it takes the consumer to use up the product. After this amount of time, UltraCart will trigger an event to StoreFront Communications. You can setup a flow in StoreFront Communications to make it easy for the customer to re-order. NOTE: This is a required setting for the "Recommend Replenishment" flow in the Public Library.

Proceed to Items List for more details about the the use of folders for item organization, as well as the differences between Items and Kit Items.

Frequently Asked Questions

**Question: **

I was updating COGS on our items and realized I might be doing it wrong. Few questions:

  1. Should I only have COGS on my SKUs that are the actual items shipped?

  2. Should I also be adding COGS to kits?

  3. Or are COGS calculated in the reporting based on individual items?

  4. If I have COGS on kits (and on the component items ), am I getting COGS double counted?

Answer:
We recommend that you do the COGS on the physical item. Kits are just meta items that reference X units of some physical product. So if the kit, for example, is 3 bottles of Vitamin C and the physical product has a COGS of $6 then the total COGS of the order would be $18. You could potentially do COGS at the kit level if you want, but should not configure it on both kits and components, which likely makes the component level the best option. You'll need to pick one way and stay consistent.

**Question: **

When creating an item and choosing 'one per costumer': does it mean that if an item is a free gift it will not ship the item more then once?

Answer:
When the ‘one per customer’ setting is enabled in the item editor's advanced section, the checkout will check the customer's email and the numeric part of their street address. If there is a previous order with the same email or address containing the configured item, a ‘one per customer’ validation error will occur, removing the item from checkout. This validation applies to both gift and non-gift items, preventing checkout completion if a previous order exists with the same criteria.

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