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Reference

BEOE-NFO-01

What happened

The order was placed through Back Office Order Entry (BEOE) using a purchase order as the payment method, and whoever entered it chose to automatically approve the purchase order. UltraCart adds this note so the order history records who authorized the payment and how.

The note reads like this:

BEOE-NFO-01: This order was placed by <name>.
<name> chose to automatically approve this purchase order.

Was the customer charged?

No card was charged. Purchase orders are a billing arrangement, not a real-time card payment, so the order moves forward on the authorization recorded in the note.

What to do

Nothing is required. This note is informational and confirms the order was authorized as intended. Collect payment against the purchase order through your normal accounts receivable process.

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