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Reference

Configuration Order Management

About:

The Configuration → Order Management Tab contains the following configuration areas related to order management:

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Configuration → Order Management Tab

LinkDescription
Accounts Receivable RetryConfigure automated retry of processing payments for orders that are sent to Accounts Receivables for payment processing due to configured max failed attempts at checkout
Auto Order ProcessingConfigure settings related to auto order processing.
Chargeback ProcessingConfigure the settings related to chargeback processing.
Custom FieldsUse this to configure a list of drop-down values, to allow for editing the custom fields on an order record. This can be useful in situations where the custom field value needs editing and you want to ensure consistency of the custom field values (eliminate mixed case issues or other slight variations in the stored values.)
Exporting OrdersConfigure the export mapping for the exporting of orders.
Old Order Handling
Order Retention
Point of Sale
Printable Documents
Refund/Reject Reasons
Report Delivery
Task Generation

See Also

  • Order Management — The operational Order Management interface (Operations → Order Management), with the full order life cycle queue, tools, and workflows.

  • Order Management Guide — A comprehensive guide covering both this configuration section and the operational interface. Recommended starting point for new users.

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