Issuing a unique coupon to customers to share and earn loyalty cashback

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This page has moved. The current version of this walkthrough is the Refer a Friend Coupon Tutorial, under Marketing & Loyalty.

The referral coupon walkthrough that used to live here has been rewritten against the current StoreFront Communications coupon element and moved next to the loyalty documentation it depends on.

The replacement covers the same flow, and adds the settings this page did not document:

• Auto Apply, Expiration Days, and Register in MyAccount, none of which appeared in the original walkthrough.

• The conditional behavior that hides the entire Sharing Loyalty Reward section, and ignores it at send time, until Generate Unique Code is set to Yes. This is the most common reason a referral program appears configured but never pays out.

• Corrected field labels. The original used names that do not match the editor, including "Re-usable Unique Code" and a "Sharing Loyalty Reward" field that is actually a settings group containing Cashback Earned From Sharing and Cashback Earned Maximum (optional).

Go to the Refer a Friend Coupon Tutorial.